Model 1 Commercial Vehicles Opens New Elgin Center to Support Chicagoland Fleets
Model 1 Commercial Vehicles has announced the soft opening of Model 1 Elgin, a new commercial vehicle center designed to strengthen fleet support across Elgin and the broader Chicagoland region. Opened earlier this month, the facility expands Model 1’s footprint in the Midwest and underscores the company’s ongoing commitment to delivering comprehensive, end-to-end solutions for commercial and fleet customers.
The new Elgin location offers a full suite of services, including commercial vehicle sales, service, parts distribution, and upfitting, providing fleet operators with a centralized destination for vehicle acquisition, customization, maintenance, and long-term support. By bringing these capabilities together under one roof, Model 1 aims to help customers minimize downtime, extend vehicle life cycles, and keep their operations running efficiently.
A One-Stop Hub for Fleet Solutions
Model 1 Elgin is strategically positioned to serve a wide range of customers, from local businesses and municipal fleets to large regional and national operators. The center is designed to support fleets at every stage of the vehicle lifecycle—from initial purchase and configuration to ongoing maintenance, repairs, and parts replacement.
By consolidating services in a single location, the Elgin facility simplifies fleet management for customers who often juggle multiple vendors for sales, service, and customization. This integrated approach allows fleets to move more quickly from vehicle acquisition to deployment, while also ensuring consistent support throughout the life of each vehicle.
A formal ribbon-cutting ceremony is planned for Spring 2026, with additional details to be announced closer to the event.
Focused on Productivity and Reliability
According to Tim Andrews, Service Manager at Model 1 Elgin, the new center is designed with fleet productivity in mind.
“Model 1 Elgin helps fleets stay productive at every stage—from selling purpose-built commercial vehicles to delivering the service, parts, and upfitting solutions that keep them on the road,” Andrews said. “Our goal is to be a single, reliable partner for fleet customers.”
This focus on reliability is particularly important in the Chicagoland market, where fleets operate across diverse industries and face demanding conditions, including high utilization rates, seasonal weather challenges, and tight delivery schedules. Model 1 Elgin’s service and parts capabilities are intended to help customers reduce unplanned downtime and maintain consistent vehicle performance.
Comprehensive Capabilities for Modern Fleets
With the opening of Model 1 Elgin, customers gain access to a broad range of services tailored to modern fleet requirements, including:
- Commercial vehicle sales to support fleet growth, replacement cycles, and specialized applications
- Service and maintenance support aimed at extending vehicle life and improving reliability
- Parts availability to accelerate repairs and routine maintenance
- Upfitting and customization services to ensure vehicles are configured to meet specific job demands
The upfitting capabilities are especially valuable for fleets that require specialized configurations, such as shelving, liftgates, electrical systems, accessibility features, or industry-specific equipment. By handling these modifications in-house, Model 1 helps streamline delivery timelines and maintain quality control.
Strengthening Midwest Presence
The Elgin opening represents another step in Model 1 Commercial Vehicles’ broader growth strategy, which focuses on expanding geographic reach while maintaining consistent service standards across its national network. The Chicagoland area, one of the largest and most active fleet markets in the U.S., plays a key role in that strategy.
By establishing a dedicated facility in Elgin, Model 1 enhances its ability to respond quickly to customer needs in northern Illinois and surrounding areas. The location also supports Model 1’s commitment to building long-term partnerships with fleet customers through localized service, knowledgeable staff, and scalable solutions.
About Model 1 Commercial Vehicles
Model 1 Commercial Vehicles is the nation’s largest dealer of transit and commercial vehicles. Founded in 1980 and headquartered in Indianapolis, Indiana, the company delivers end-to-end fleet solutions through a network of more than 25 locations across the United States.
Representing over 20 leading manufacturers, Model 1 offers a broad portfolio of passenger and commercial vehicles, including alternative fuel and low-emission options. The company’s services extend beyond vehicle sales to include customization, expedited ship-through, nationwide parts and service support, flexible in-house financing, rentals, and leasing solutions.
With a team of more than 550 industry professionals, Model 1 is focused on helping fleet operators meet evolving operational, regulatory, and sustainability demands. The opening of Model 1 Elgin reinforces this mission by providing Chicagoland fleets with convenient access to comprehensive vehicle solutions backed by national scale and local expertise.
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