Ever Driven Expands National Footprint and Bolsters Mission with Strategic Tech Leadership Appointments
Ever Driven, the nation’s leading provider of Alternative Student Transportation, is entering a new phase of innovation and growth with the addition of two accomplished technology executives to its leadership team. The company has named Mon-Chaio Lo as Chief Product and Technology Officer and Courtney Pallotta as Chief Marketing Officer—appointments that signal EverDriven’s commitment to expanding its nationwide impact and advancing its technology-driven solutions for equitable student transportation.
These strategic hires come at a pivotal time for EverDriven. Over the past five years, the company has more than doubled its operational footprint, now serving school districts in 35 states. This rapid expansion highlights both the growing demand for flexible, safe, and inclusive transportation solutions, and EverDriven’s ability to meet that need through scalable technology and mission-driven services.
“Mon-Chaio and Courtney join EverDriven at a defining moment,” said Mitch Bowling, CEO of EverDriven. “Our footprint has doubled to 35 states in the past five years, and their combined leadership will be key to continuing our nationwide growth and innovation.”
With the traditional student transportation model under strain due to bus driver shortages, inefficiencies in routing, and challenges in serving students with special needs, alternative transportation has emerged as a vital lifeline for families and school districts. EverDriven is at the forefront of this transformation, offering AI-powered, tech-enabled services that ensure 21,000 students each day—many of whom require individualized support—can travel to and from school safely and reliably.
A Tech-First Vision for the Future of Student Transportation
As Chief Product and Technology Officer, Mon-Chaio Lo brings a wealth of experience in building complex, scalable, and user-centric platforms across both high-growth startups and global technology leaders. With prior leadership roles at Microsoft, Uber, and Meta, Lo is well-versed in designing systems that operate at scale while maintaining agility, compliance, and usability.
During his tenure at Uber, Lo was instrumental in developing the platform’s infrastructure to ensure global compliance and safety, integrating regulatory standards at the core of a system that facilitated millions of rides per day. He sees an even greater opportunity at EverDriven—one where technology can be harnessed not just for efficiency, but for societal good.
“I’ve previously built infrastructure that made global transportation safe and compliant by design,” Lo explained. “At EverDriven, we have the opportunity to go even further. By leveraging advanced data analytics, AI, and real-time intelligence, we can deliver smarter, more adaptive systems that directly improve outcomes for students and school districts.”
Lo’s vision for EverDriven includes sophisticated route optimization, predictive scheduling, real-time fleet health monitoring, dynamic student tracking, and seamless district integration. These capabilities are designed not just to meet the logistical demands of today’s education system but to anticipate the evolving needs of students, particularly those with special transportation requirements.
“We’re focused on building technology that scales with demand while maintaining the high-touch, human-centered service that sets EverDriven apart. Every decision is driven by our commitment to safety, reliability, and equity,” Lo said.
Driving Mission-Aligned Growth Through Marketing Innovation
Joining Lo in the executive team is Courtney Pallotta, an accomplished marketing strategist with more than 25 years of experience leading high-impact go-to-market campaigns for technology firms. Pallotta’s career includes pivotal roles at companies like Reprise, ClearSky Data (acquired by AWS), IBM, and Netezza, where she played a central role in guiding organizations through growth stages from startup through IPO and acquisition.
As EverDriven’s Chief Marketing Officer, Pallotta will spearhead efforts to elevate the company’s brand, expand its reach, and engage more deeply with school districts and communities. Her appointment reflects the company’s intent to not only scale its operational capabilities but to increase awareness and adoption of alternative student transportation as a solution that is both innovative and inclusive.
“Joining EverDriven as CMO is a unique opportunity to bring together my experience in transformational technology with my passion for educational access,” said Pallotta. “EverDriven’s mission to ensure every student has safe, reliable access to education deeply resonates with me. The company’s unmatched track record demonstrates both its impact and its potential.”
Pallotta plans to harness a mix of data-driven marketing, community storytelling, and direct engagement with educators and families to amplify the value of EverDriven’s services. Her goal is to ensure that more districts across the country understand how alternative transportation—when backed by intelligent systems and compassionate service—can bridge the access gap for students facing unique challenges.
“We’re not just marketing a product—we’re championing a mission,” Pallotta added. “Every campaign, every message, and every community interaction will be rooted in the belief that transportation is a foundational part of educational equity.”
Serving the Country’s Most Vulnerable Students
From students with disabilities to those experiencing homelessness or living in foster care, EverDriven’s services are built around the needs of the most underserved populations. Traditional yellow school buses often struggle to accommodate these students due to fixed routes, limited flexibility, or lack of specialized training among drivers. EverDriven fills that gap by deploying a flexible network of vetted drivers and vehicles powered by an intelligent technology platform that allows real-time coordination, communication, and monitoring.
This tech-enabled approach allows EverDriven to customize transportation plans at the individual level, responding quickly to changes in student needs, district policies, or external conditions. The result is a transportation model that not only improves attendance and punctuality but also reduces the administrative burden on schools and enhances peace of mind for families.
“Mon-Chaio and Courtney embody the powerful combination of high-touch service and industry-leading technology that positions EverDriven to modernize student transportation and better serve the country’s most vulnerable communities,” CEO Mitch Bowling emphasized.
Scaling With Purpose: Looking Ahead
EverDriven’s rapid growth underscores a national shift in how student transportation is viewed—not simply as a logistical necessity, but as a crucial enabler of educational equity. With the addition of Lo and Pallotta to its executive team, the company is doubling down on its commitment to pairing technological excellence with a social mission.
The leadership team sees a future where AI and data science play a central role in solving some of the most entrenched challenges in education logistics, from managing driver shortages to enhancing safety protocols and integrating with state and federal compliance systems.
Lo and Pallotta bring not only proven track records in innovation and execution but also a deep alignment with EverDriven’s values and purpose. Their presence is expected to accelerate the company’s ability to scale responsibly, ensuring that the transformative power of technology remains grounded in empathy, inclusion, and community impact.
In an era where equitable access to education is more critical than ever, EverDriven stands as a beacon of what is possible when innovation meets mission. With strong leadership, a clear vision, and cutting-edge technology, the company is well positioned to redefine the future of student transportation—one student, one district, and one community at a time.
