Mitchell 1, a leader in auto repair software and services, has announced an innovative partnership with 360 Payments, a trusted payment processing provider for the automotive industry. This strategic collaboration integrates 360 Payments seamlessly into Mitchell 1’s Manager™ SE shop management system, giving auto repair shops a powerful tool to enhance operations and provide an improved customer experience.
A New Era in Auto Shop Payments
The integration of 360 Payments into Mitchell 1’s shop management system aims to revolutionize how auto shops handle transactions. Shop owners and technicians will experience a smoother workflow and more efficient payment processing, ultimately increasing customer satisfaction.
“We are pleased to partner with 360 Payments. This collaboration reinforces Mitchell 1’s commitment to helping shops succeed by connecting them with trusted partners who can help drive their businesses forward,” said Jamie Strickert, vice president of sales at Mitchell 1. “Manager SE gives shops a reliable, all-in-one system to manage their business, while 360 Payments provides a simple, transparent way to handle payments, making life easier for shop owners and their customers.”
By leveraging this integration, repair shops can expect reduced administrative burdens, seamless payment acceptance, and a variety of financing options for their customers. These advantages allow shops to focus on their primary goal—delivering high-quality automotive service without being bogged down by outdated payment systems.
Enhanced Features and Benefits
One of the standout features of this partnership is the wide array of payment solutions that 360 Payments brings to the table. The integration offers benefits including:
- Effortless Checkout: The combined system integrates receipts, digital signatures, and repair work orders into one user-friendly format. This streamlined approach reduces paperwork and simplifies record-keeping, making end-of-day reconciliations quicker and more accurate.
- Text to Pay: Shops can offer customers the convenience of mobile payments, allowing them to pay remotely. This means customers can settle their bills even outside of normal business hours and pick up their vehicles at their convenience.
- Consumer Financing: With multiple financing options available, customers can find a secure and manageable way to pay for their repairs. This feature is particularly beneficial for high-cost repairs, ensuring that customers have access to flexible payment solutions without financial strain.
- Top-Notch Security and Compliance: 360 Payments ensures full PCI compliance and adheres to industry-leading safety measures, protecting both the shop and its customers from fraud and security threats.
- Business Capital Support: Auto shops can access funding from $500 to $300,000, providing much-needed financial flexibility to invest in equipment, expand services, or handle unexpected expenses.
- Reliable Customer Support: Unlike many payment processing companies that treat clients as just another account, 360 Payments prioritizes personalized service, ensuring that auto shop owners have a trusted partner to turn to whenever they need assistance.
Elevating the Auto Repair Industry
The partnership between Mitchell 1 and 360 Payments is a significant step forward in modernizing auto shop operations. With increasingly digital consumer expectations, the ability to offer convenient and secure payment options is a must-have for any forward-thinking auto repair business.
“We’re thrilled to announce our partnership with Mitchell 1. It exemplifies our commitment to providing innovative, integrated solutions to the automotive industry that simplify operations and enhance efficiency for repair shops. 360 Payments has a proven track record as a leader, and together with Mitchell 1, we’re empowering businesses to deliver exceptional service to their customers,” said Pete Plotas, senior vice president of channels and alliances at Vehlo.
This partnership is particularly timely as the automotive industry continues to embrace digital transformation. As repair shops face increasing pressure to enhance service speed, efficiency, and customer convenience, integrating smart payment solutions with an already powerful management system gives them a competitive edge.
How to Get Started
For auto shop owners looking to streamline their payment processes, integrating 360 Payments with Mitchell 1’s Manager SE is straightforward. The partnership is designed to be user-friendly, allowing shops to transition smoothly without disrupting daily operations.
To learn more about the partnership or to integrate 360 Payments with the Manager SE system, visit 360payments.com/mitchell1.
Mitchell 1
As a member of the Snap-on® Total Shop Solutions brand family, Mitchell 1 has been a leading provider of repair information solutions to the motor vehicle industry for over a century. The company offers a full suite of integrated repair software and services, including vehicle repair information, business management, and shop marketing services. These solutions help automotive and commercial truck professionals improve productivity, efficiency, and profitability. For additional details, visit mitchell1.com.
360 Payments
360 Payments is a leading provider of payment processing solutions designed specifically for the automotive industry. The company is dedicated to offering transparent pricing, top-tier security, and seamless integrations that enhance operational efficiency for auto repair shops. By focusing on customer-centric solutions, 360 Payments has built a reputation as a trusted partner in the industry.
