Nissan has demonstrated a strong commitment to quality and customer satisfaction, achieving a remarkable ascent of seven positions in the 2024 J.D. Power U.S. Initial Quality StudySM (IQS). This year’s findings show Nissan Motor Co. advancing from 13th to 6th place overall in the automotive industry for initial quality. Notably, the Nissan Murano once again secured the top position in the Midsize SUV category for initial quality.
Vinay Shahani, senior vice president of U.S. Marketing and Sales for Nissan Americas, expressed gratitude for the recognition: “We are honored that J.D. Power has acknowledged our dedication to delivering exceptional quality for our customers. Continuous improvement is central to our ethos, and customer feedback plays a pivotal role in guiding enhancements across all stages—from design and engineering to manufacturing, logistics, sales, and aftersales.”
The J.D. Power Initial Quality Study evaluates vehicle quality based on feedback from owners and lessees within the first 90 days of ownership. The survey covers 227 potential issues across 10 categories, including infotainment, features, exterior, driving assistance, interior, powertrain, seats, driving experience, climate control, and unspecified issues related to repairs. This year’s study also incorporates data from franchised dealership repair visits for the first time.
For the fifth consecutive year, the 2024 Nissan Murano was recognized as the leader in initial quality among midsize SUVs. Additionally, the 2024 Sentra and 2024 Altima achieved second place overall, while the 2024 Frontier secured third place in their respective segments for initial quality.
The 2024 Nissan Murano combines sophisticated design with a meticulously crafted interior and intuitive technologies. Powered by a 260-horsepower 3.5-liter V6 engine, it delivers an exhilarating driving experience. Every Murano comes equipped with Nissan Safety Shield® 3601 as standard, offering consumers additional peace of mind.
For more details on the 2024 Nissan Murano, including specifications, fuel efficiency, pricing, photos, and video, refer to the comprehensive press kit.
J.D. Power, founded in 1968, is a global leader in automotive data and analytics, providing industry intelligence, consumer insights, and advisory solutions to both automotive and non-automotive sectors. Leveraging proprietary datasets, advanced analytics, and artificial intelligence tools, J.D. Power helps clients optimize business performance across North America, Europe, and Asia Pacific. Learn more about their business offerings at JDPower.com/business.
