TraXtion Integrates Tire Diagnostics with Kenect and Tekmetric to Boost Shop Efficiency and Tire Sales
TraXtion, a provider of automated tire inspection and wheel alignment diagnostic systems, has announced new technology partnerships and software integrations with Kenect and Tekmetric. The collaborations aim to connect tire diagnostic information directly with automotive repair shop management systems and customer communication platforms, helping dealerships, independent repair facilities and tire retailers improve service efficiency, streamline inspection processes and increase tire and alignment sales.
The announcement comes during the 2026 SEMA Show, taking place November 3–6 in Las Vegas, Nevada. TraXtion is showcasing its connected diagnostic solutions at the event, where automotive aftermarket professionals can learn more about the new integrations and their potential applications at booth 41219.
The partnerships represent another step toward improving the connection between vehicle inspection technology, repair estimates and customer communication. By bringing diagnostic information into the software platforms that automotive service businesses already use, TraXtion aims to reduce manual administrative work and make it easier for service advisors to explain vehicle conditions and recommend necessary repairs.
The new integrations connect TraXtion’s TreadSpec and GrooveSpec inspection hardware with two widely used automotive technology platforms: Kenect, which provides dealership messaging and reputation management solutions, and Tekmetric, a cloud-based shop management system designed for automotive repair businesses.
Addressing Challenges in Tire Sales and Vehicle Inspections
Tire retailers and automotive repair shops regularly conduct inspections to identify worn tires, alignment problems and other conditions that could affect vehicle safety and performance. However, collecting diagnostic information is only one part of the service process. Shops must also organize the results, prepare accurate estimates, communicate recommendations and obtain customer approval before completing the work.
In many repair facilities, inspection results are still transferred manually from diagnostic equipment to paper forms or shop management software. This creates additional administrative work and increases the possibility of errors. Service advisors may need to enter measurements again, locate the correct tire options and contact customers separately to explain why replacement tires or alignment services are recommended.
These delays can affect customer decisions and reduce the likelihood of completing additional repair work.
TraXtion’s new integrations are designed to address these challenges by connecting diagnostic equipment with estimate-building and customer messaging tools.
Brad Kokesh, President and CEO of TraXtion, explained that tire businesses can lose sales opportunities when inspection information remains on paper or customers cannot be reached through traditional telephone calls.
According to Kokesh, the integration with Tekmetric allows shops to transfer tread and alignment measurements directly into accurate tire estimates. Meanwhile, the Kenect integration enables businesses to share visual inspection evidence with customers through text messaging.
The objective is to help automotive service providers reduce repetitive data entry, accelerate customer approvals and generate additional revenue from tire and wheel alignment services.
TraXtion Technology Connects Diagnostic Equipment with Shop Software
The partnerships bring together TraXtion’s automated inspection technology and software platforms that support everyday automotive service operations.
TraXtion’s TreadSpec and GrooveSpec systems are designed to capture tire-related diagnostic information, including tread-depth measurements and other inspection findings. Such information helps service teams identify tire wear and communicate potential replacement requirements to vehicle owners.
By connecting these systems with digital shop management platforms, TraXtion aims to make diagnostic information more accessible throughout the repair process.
Instead of relying on separate inspection records, service advisors can use connected software workflows to review measurements, prepare estimates and communicate recommendations.
The integrations are particularly relevant to dealerships, independent automotive repair facilities and tire retailers that perform high volumes of vehicle inspections.
For these businesses, faster access to accurate diagnostic information can improve the overall customer experience while allowing technicians and service advisors to spend less time handling administrative tasks.
Tekmetric Integration Simplifies Tire Estimates and Repair Orders
One of the major developments announced by TraXtion is its integration with Tekmetric, a cloud-based automotive repair shop management platform.
The integration is designed to connect tire diagnostic measurements captured by TraXtion equipment directly with Tekmetric’s digital vehicle inspection tools, repair orders and Tire Suite estimate builder.
The integration is scheduled to become available in the fourth quarter.
Traditionally, technicians or service advisors may need to manually transfer tire tread measurements and alignment readings into a shop’s management system. This process can slow down estimate preparation, particularly when multiple tires or additional alignment services are involved.
With the new connection, diagnostic information collected through TraXtion’s equipment can flow directly into Tekmetric’s digital workflows.
This allows service advisors to access inspection results without repeatedly entering measurements or transferring information from paper documents.
The integration is intended to support several important service functions.
Direct Transfer of Tire and Alignment Measurements
The integration allows tread-depth measurements and wheel alignment readings captured by TraXtion systems to be transferred into Tekmetric.
This provides service teams with access to diagnostic information within their existing shop management environment.
Having measurements available digitally can help improve estimate accuracy and reduce the possibility of mistakes associated with manual data entry.
It also makes it easier for service advisors to review inspection results and explain recommended services to customers.
Faster Tire Selection and Quotation
Another important feature is the ability to use diagnostic information when preparing tire estimates.
Through Tekmetric’s Tire Suite estimate builder, service advisors can match replacement tire options using the vehicle identification number (VIN).
This helps identify appropriate tire products for a particular vehicle and simplifies the process of presenting replacement options.
Advisors can provide customers with side-by-side tire choices, allowing them to compare available products before making a purchase decision.
For tire retailers and automotive repair facilities, this functionality can help reduce the time required to prepare quotations and improve the consistency of the sales process.
Rather than switching between different systems to collect vehicle information and tire measurements, service teams can manage important steps within a connected workflow.
Improved Repair Order Management
The integration also connects TraXtion’s diagnostic findings with Tekmetric repair orders.
This gives service advisors a more direct way to incorporate inspection information into repair recommendations and estimates.
By keeping measurements and service details connected, shops can improve communication between technicians, service advisors and other employees involved in the repair process.
The approach can also make it easier to maintain organized digital service records.
Automated Tire Registration
The Tekmetric integration is also designed to support automated Department of Transportation (DOT) tire registration.
Tire registration is an important administrative requirement in the tire sales process. Automating this activity through the connected workflow can reduce additional paperwork and help shops manage registration more efficiently.
Together, these capabilities are intended to make tire sales and service operations easier to manage while improving the speed at which customers receive accurate estimates.
Kenect Integration Improves Customer Communication
Alongside its Tekmetric partnership, TraXtion has introduced an integration with Kenect, a dealership text messaging and reputation management platform.
The integration focuses on improving communication between automotive service businesses and vehicle owners.
Customer communication plays an important role in determining whether recommended maintenance and repair services are approved. Even when technicians identify worn tires or alignment concerns, customers may delay decisions if they cannot clearly understand the inspection findings.
Traditional communication methods, particularly telephone calls, do not always provide customers with the visual information needed to understand a recommendation.
The Kenect integration is designed to address this issue by allowing service teams to share TraXtion’s inspection results directly through active two-way text message conversations.
Sharing Visual Tire Inspection Results
Through the integration, dealerships and tire retailers using both platforms can transfer TraXtion’s color-coded inspection findings and tire recommendations into customer text message threads.
This enables service advisors to provide visual evidence of tire wear and other diagnostic findings while the vehicle is still being inspected or serviced.
For example, when a technician identifies tires with insufficient tread depth, the service team can share the relevant inspection information with the vehicle owner.
Customers can review the findings and better understand why replacement tires may be recommended.
Providing clear visual evidence can make service conversations more transparent and help customers make informed decisions.
Faster Customer Approvals
The ability to communicate through two-way text messaging also creates opportunities to speed up the approval process.
Instead of waiting for a customer to answer a telephone call, service advisors can send inspection findings and recommendations directly to the customer’s mobile device.
Customers can review the information and respond through the same conversation.
This can help reduce delays between identifying a service requirement and receiving authorization to complete the work.
For busy dealerships and independent repair facilities, faster approvals can improve workflow efficiency and reduce the amount of time vehicles spend waiting for customer decisions.
Text-Based Payments and Customer Reviews
The Kenect integration also supports additional customer communication activities.
Service teams can collect payments through text-based payment links, providing customers with another convenient way to complete transactions.
Following the completion of service work, businesses can also send automated review requests.
Online reviews are an important part of the reputation management process for dealerships, repair shops and tire retailers. Positive customer experiences and timely feedback can help businesses strengthen their online presence and maintain relationships with existing customers.
By connecting inspection information, customer conversations, payment links and review requests, the integration is intended to support a more connected customer journey.
Increasing Tire and Wheel Alignment Revenue
A central objective of the TraXtion partnerships is to help tire sellers convert inspection findings into completed service transactions.
Identifying tire wear does not automatically result in a replacement sale. Customers must understand the condition of their tires, receive suitable recommendations and have an opportunity to approve the proposed work.
If these steps take too long or involve unclear communication, customers may postpone repairs or choose not to proceed.
The new integrations are designed to shorten the distance between inspection and approval.
For example, a technician can use TraXtion equipment to capture tire tread measurements. That information can then be transferred into Tekmetric, where the service advisor can prepare a tire estimate and present suitable replacement options.
At the same time, the Kenect integration allows the business to share visual evidence of the inspection with the customer through text messaging.
This creates a more direct process in which diagnostic information, pricing and customer communication are connected.
The approach may provide several operational advantages:
- Reduced manual data entry: Diagnostic measurements can move directly into connected software platforms.
- Faster estimate preparation: Service advisors can use inspection information to develop tire quotations more efficiently.
- Improved transparency: Customers can review visual evidence of tire wear and understand recommended services.
- Quicker approvals: Text-based communication can help reduce delays in customer responses.
- Additional sales opportunities: Clear tire recommendations and convenient estimates can support tire and alignment sales.
- Better administrative efficiency: Automated workflows can reduce repetitive paperwork and related tasks.
- Stronger customer relationships: Digital communication, payment links and review requests can support the overall service experience.
These benefits are particularly relevant to businesses that handle large numbers of tire inspections and repair orders every day.
Supporting Digital Transformation Across the Automotive Aftermarket
The automotive aftermarket is increasingly adopting digital technologies to improve service operations, customer engagement and business management.
Independent repair shops, dealership service departments and tire retailers are looking for ways to connect vehicle inspection equipment with the software systems they already use.
The TraXtion partnerships reflect this broader industry development.
Rather than operating diagnostic equipment as a standalone solution, the company is connecting its technology with platforms responsible for estimates, repair orders and customer interactions.
This approach can help automotive businesses create more consistent processes across different stages of vehicle servicing.
For technicians, digital diagnostic integration can reduce the need to transfer inspection information manually.
For service advisors, connected estimates and messaging tools can make it easier to explain recommendations and obtain approvals.
For customers, visual inspection reports and convenient communication channels can improve their understanding of vehicle maintenance requirements.
The partnerships also demonstrate the growing importance of collaboration between automotive hardware providers and software companies.
As repair facilities increasingly rely on digital vehicle inspections and cloud-based management platforms, integrations between different technology providers may become an important part of improving service efficiency.
TraXtion Showcases Connected Solutions at SEMA 2026
TraXtion is demonstrating its latest connected diagnostic capabilities during the SEMA Show 2026 in Las Vegas.
The event runs from November 3 through November 6 and brings together businesses, manufacturers, distributors and technology providers from across the automotive aftermarket.
Visitors can meet the TraXtion team at booth 41219 to learn more about the company’s TreadSpec and GrooveSpec systems and the newly announced integrations with Kenect and Tekmetric.
The exhibition provides an opportunity for automotive service professionals to understand how connected diagnostic technology can be incorporated into existing shop operations.
Dealerships, tire retailers and independent repair businesses attending the event can explore how the integrations may help reduce manual processes, improve customer communication and support additional tire service opportunities.
A More Connected Approach to Tire Service Operations
The partnerships with Kenect and Tekmetric represent an important development in TraXtion’s efforts to connect automated tire diagnostics with the software platforms used throughout the automotive service industry.
By linking TreadSpec and GrooveSpec inspection hardware with digital vehicle inspections, repair orders, tire estimates and customer messaging, the company is working to make tire service operations more efficient.
The Tekmetric integration focuses on simplifying the movement of diagnostic information into estimates and repair orders, while the Kenect integration emphasizes visual customer communication, service approvals, payments and reputation management.
Together, the solutions are designed to address common challenges that affect tire sales and automotive repair businesses, including manual data entry, delayed customer responses and disconnected inspection workflows.
As automotive aftermarket businesses continue adopting digital tools, the ability to connect diagnostic equipment with shop management and customer communication systems could become increasingly important.
Through these new collaborations, TraXtion aims to help service providers transform tire inspection results into actionable recommendations, accurate quotations and completed repair work while delivering a more transparent and convenient experience for vehicle owners.
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